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J.G. Wentworth Blog

The J.G. Wentworth Code

Hi folks, J.G. Wentworth here.

For our company to succeed, we feel that our employees must adhere to one simple, guiding rule: respect and value every customer that crosses your path.

For over 20 years, J.G. Wentworth has been purchasing structured settlement and annuity payments from customers around the country. We’ve handled over 50,000 transactions from folks in financial situations that may be similar to yours, and we are extremely proud not just of our level of success, but also our level of service – the way our account representatives interact with our customers from the moment they first make contact with us to the time our transaction is concluded.

What follows is a short list of some of the things we pride ourselves on – an unofficial Code, so to speak, of how J.G. Wentworth expects all our employees to interact with our customers. They are:

– To make sure we understand your needs

Folks call J.G. Wentworth with a variety of financial issues and a unique set of needs.  Your account representative will make sure we understand your specific situation before proposing any solutions.

– To patiently answer all of your questions

We train our employees to be not just good but Great Listeners – to make sure they patiently and thoroughly walk you through the transaction process and patiently and clearly respond to any of your concerns.

– To not pressure you into making a decision that makes you uncomfortable

You’ll notice when you give us a call that this is no “rush job” designed to just push you into making a deal with us. After we outline all your options, we will then encourage you to think carefully about the impact of selling your structured settlement or annuity payments to us –  a decision we know will have a long-term financial impact on you and your loved ones.

– To not make promises we can’t keep

Our account representatives are straight shooters. If you qualify, we will tell you how much cash we can get you for your structured settlement or annuity payments, and give you a reasonable timetable regarding when we hope to be able to get that money into your hands.

– To follow-up with you during the transaction process

Selling your structured settlement or annuity payments for cash is a process that usually takes anywhere from 60 to 90 days –  of course this may vary due to individual circumstances. We will be following up with you and keeping you posted during this period, and you will also have a direct number to your account representative should you have any additional questions.

Helpful, straightforward, diligent, and clear: that is the J.G. Wentworth Code.

We wouldn’t have it any other way.

For more information, please give us a call at 877-227-4713.